Privacy Policy

🔐 Privacy Policy

Welcome to Primmeshiper AB's privacy policy. We are committed to protecting your privacy and using your personal information responsibly. This policy describes how we collect, use, share and protect your personal information in connection with our services, including purchases, deliveries, returns and customer communications.

1. What information do we collect?

  • Contact information: Name, email address, telephone number and delivery address.
  • Order and payment information: Order number, purchase history and payment details.
  • Return information: Reason for return and documentation, such as pictures of transport damage.
  • Technical data: IP address, browser info and cookies.
  • Customer communication: Email and contact form.

2. Why do we collect information?

  1. Process orders: Deliver products and services.
  2. Manage returns and refunds: Assess damages and manage reimbursements.
  3. Communicate with you: Order status, questions and feedback.
  4. Improve services: Analyze behavior and optimize systems.
  5. Marketing: Send newsletters and offers upon consent.
  6. Legal requirements: Accounting laws etc.

3. How do we protect your information?

  • 🔒 SSL encryption for all data traffic.
  • đŸ‘šđŸ’Œ Authorized personal access only.
  • Order data: Saved for 7 years according to the Accounting Act.
  • Return data: Up to 12 months after completed return.
  • Marketing data: Until consent is withdrawn.

4. Sharing of information

We only share when necessary to deliver services:

  • Transport company: For example, PostNord.
  • Payment services: Payment processing.
  • IT provider: Operations and data security.

❌ We never sell or rent your information to third parties.

5. Cookies and tracking

  • ⭐ Improve the experience.
  • 📊 Analyze performance.
  • đŸ“© Customize marketing
  • đŸ“č Microsoft Clarity.

Primmeshiper AB uses cookies and similar technologies on this website to improve the user experience, analyze traffic and display relevant advertisements.

Some cookies are used by our partners, including NextRoll , to display personalized advertising based on your activity on our website.

By clicking “Accept all” in our cookie banner, you consent to NextRoll and its advertising partners processing personal data such as IP address and user behavior for marketing purposes.

Manage cookies: You can adjust your settings at any time via your browser or our cookie manager.

Manage cookies: Via your browser or our cookie manager.

6. Your rights

  • Request access: View your data.
  • Correct: Change error.
  • Delete: Have your data deleted (unless required by law).
  • Object to processing: In particular marketing.
  • Withdraw consent: Whenever you want.

📧 Contact us at ps@info.se

7. Returns

  1. đŸ“© Email ps@info.se
  2. 📄 Get a free return label
  3. 📩 You can drop off the package at the nearest agent , book a pickup if necessary, or track your package here .

8. Changes to the policy

We reserve the right to update this policy. The latest version is always available on the website.

9. Terms and responsibilities

  • ✅ By using the service, you agree to this policy.
  • 📄 Few materials may be copied without permission.
  • ⚠ We reserve the right to make typographical errors.

❓ Questions?

Contact us via ps@info.se

Thank you for choosing Primmeshiper AB!